Privacy policy

Privacy Policy – PokéTradeX

Last Updated: October 2025

Welcome to PokéTradeX. Protecting your personal data is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you shop with us.

Information We Collect

We may collect the following information when you visit or place an order:

  • Contact details: Name, email address, shipping address
  • Order information: Items purchased, payment details (securely processed)
  • Technical data: IP address, browser type, device info, and site interaction

We do not store full credit card numbers or sensitive payment data. All payment information is encrypted and handled securely through our trusted payment processors.

How We Use Your Information

We use your data only for purposes such as:

  • Fulfilling and delivering your orders
  • Communicating updates about your purchase
  • Improving website performance and customer experience
  • Detecting and preventing fraudulent activity
  • Providing customer support when needed

Protection & Security

We follow industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies & Tracking Technologies

How PokéTradeX uses cookies to:

  • Improve website functionality
  • Personalize your browsing experience
  • Analyze traffic and site performance

You may disable cookies in your browser settings, but some features may not function correctly.

Third-Party Services

We may share limited necessary information with trusted third parties such as:

  • Shipping carriers (to deliver your order)
  • Payment processors (to complete transactions)
  • Analytics tools (to improve our website)

We never sell your personal data.

Your Rights

Customers may request:

  • Access to the personal data we hold
  • Correction of inaccuracies
  • Deletion of data when legally allowed

To make a request, contact us at:

[email protected]

(We can update this email to your real support contact when ready.)

Children’s Privacy

PokéTradeX does not knowingly collect data from children under 13. If we learn that information was collected without consent, it will be removed promptly.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date.

If you have questions about how we protect your information, reach out anytime. We’re here to help — and to keep your collecting experience safe and secure.